Shipping Policy

Order Processing All orders are processed within 1-3 business days. You will receive a confirmation email with your tracking number once your package has been dispatched.

Shipping Times (UK)

  • Standard Tracked Shipping: 6-10 Business Days

  • Please note: During high-demand periods (sales, holidays), deliveries may take slightly longer.

Shipping Costs

  • Standard Delivery: FREE for a limited time (included in the Relief Bundle offer).

International Shipping We currently ship to the United Kingdom. [If you ship elsewhere, add: We also ship to USA, Canada, Australia, etc. International shipping times may vary between 8-15 business days].

Lost/Missing Packages If your tracking status says "Delivered" but you have not received it, please contact us within 5 days. We will investigate with the carrier. KneadLabs is not responsible for packages stolen from your property after delivery.

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SECURE PAYMENT

100% Secure Payment via SSL Encryption. We accept all major cards. Your data is fully protected.

CUSTOMER SERVICE

Need help? We respond within 24 hours. Email us and we’ll resolve any queries 💙

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